Returns & Exchanges
At Wild Planet, we stand behind the quality of our sustainably-sourced seafood and pantry staples. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened items and a satisfaction guarantee on all our products.
Contact Support
Email our customer care team within 30 days of receipt with your order number and the reason for your return.
Review Approval
Our team will review your request and, if eligible, provide a return authorization number and a prepaid shipping label for damaged or incorrect items.
Package Your Items
Safely pack the unopened products in their original packaging to ensure they arrive at our warehouse in good condition.
Receive Refund
Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing